Politique d’expédition
📦 Shipping Policy
🚚 Order Processing Time
All orders are processed within 7/9 business days after payment confirmation.
During peak periods or promotions, processing times may be slightly extended.
📍 Shipping Time
Once your order has been shipped, delivery typically takes:
- 7/9 business days (within Turkey)
Delivery times may vary depending on your location and the shipping carrier.
💸 Shipping Fees
- Free shipping is available for orders above a certain amount.
- For orders below this amount, shipping fees will be calculated and displayed at checkout.
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this number to track your shipment in real time.
⚠️ Delays
Please note that delivery times may be affected by factors beyond our control such as:
- Weather conditions
- Public holidays
- High order volume
- Courier delays
We appreciate your patience and understanding.
❌ Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or returned.
📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
📧 [your email here]
We will assist you as quickly as possible to resolve the issue.